Support
Help with covdbg.
Browse the guides below or email us to open a support ticket. Support is available on every plan, with priority for Team customers.
Start with the docs
- Quick Start Guide: your first coverage run
- Installation Guide
- Troubleshooting: common problems and fixes
- CLI Reference and Configuration Reference
- Licensing FAQ: sign-in, locks, seats, CI
Support tickets
Email our support team to open a ticket for a bug, question, or feature request. Replies stay in the same email conversation.
Support is available on every plan. Team customers receive priority when it is busy.
Team support
Every seat includes priority email support. We aim to answer standard questions within one business day.
Write to our support team from the address you signed in with, so we can find your team.
Before you write
Please include the covdbg version (covdbg --version), the command you ran, and the log file. covdbg writes one to .covdbg\Logs\covdbg.log next to your output, at DEBUG level by default.
If covdbg could not start the run, include the full console message too.